Privacy Policy

Last Updated: November 3, 2025

1. General Provisions

LLC “R2 TECH SYSTEMS” (hereinafter referred to as the “Company”, “we”) respects the right to privacy of every visitor to the website m113.com (hereinafter referred to as the “Website”) and guarantees the protection of personal data in accordance with the requirements of the Law of Ukraine “On Personal Data Protection”, the Law of Ukraine “On Electronic Commerce”, and EU Regulation 2016/679 (GDPR).

This Privacy Policy defines the procedure for collecting, processing, storing, and protecting the personal data of Website users.

2. Definitions

Personal Data – information or a set of information about an individual who is identified or can be specifically identified.

Processing of Personal Data – any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, renewal, use, and dissemination, anonymization, or destruction of personal data.

User – an individual or legal entity who visits the Website and/or uses its services.

Personal Data Owner – a natural person whose personal data is processed by the Company.

Cookies – small text files stored on the user's device during the visit to the Website.

3. Purpose of Collecting and Processing Personal Data

The Company collects and processes personal data exclusively for the following purposes:

Processing and fulfilling orders for M113 spare parts
Communicating with customers regarding orders and product availability
Delivering goods to the specified address
Providing consultations and technical support
Maintaining accounting and tax records
Improving service quality and Website functionality
Informing about news, promotions, and special offers (with the user's consent)

4. Types of Personal Data Collected

The Company may collect the following types of personal data:

4.1. Contact Information:

Last name, first name, and patronymic
Phone number
Email address

4.2. Order Information:

Organization name (for legal entities)
Delivery address
Name and quantity of ordered goods
Order history

4.3. Technical Information:

IP address
Browser type and operating system
Time of Website visit
Pages viewed by the user

5. Legal Basis for Processing Personal Data

The processing of personal data is carried out on the basis of:

Consent of the data owner – provided when filling out forms on the Website, placing an order, or subscribing to a newsletter
Performance of a contract – for processing and delivering orders
Legitimate interests of the Company – for improving services and preventing fraud
Compliance with legal obligations – maintaining records in accordance with Ukrainian legislation

6. Data Retention Period

Personal data is stored for the period necessary to achieve the purpose of its processing:

Customer data – for 3 years from the date of the last order
Accounting documents – in accordance with the requirements of tax legislation of Ukraine (at least 3 years)
Website visit data – up to 12 months
Marketing data – until the user withdraws consent

After the retention period expires, personal data is destroyed or anonymized.

7. Rights of Personal Data Owners

Under Ukrainian law, you have the right to:

✓ Know the sources of collection, location of your personal data, and the purpose of its processing
✓ Receive information on the conditions for granting access to personal data
✓ Access your personal data
✓ Request correction of inaccurate or incomplete personal data
✓ Request deletion of personal data (except as provided by law)
✓ Withdraw consent to the processing of personal data
✓ File a complaint with the Commissioner of the Verkhovna Rada of Ukraine for Human Rights
✓ Seek legal remedies in case of violation of data protection legislation

8. Use of Cookies and Other Tracking Technologies

8.1. What Are Cookies?

Cookies are small text files stored on your device when you visit the Website. They help improve the Website’s performance and ensure user convenience.

8.2. What Cookies Do We Use?

Essential cookies – required for Website operation (sessions, security)
Analytical cookies – help understand how users interact with the Website
Functional cookies – remember your settings and preferences

8.3. Managing Cookies

You can configure your browser to reject cookies or notify you of their use. However, disabling cookies may limit the functionality of the Website.

9. Disclosure of Personal Data to Third Parties

The Company does not sell, exchange, or transfer personal data to third parties without the owner’s consent, except in cases where:

Delivery services – to ensure order delivery
Payment systems – to process payments (in case of online payment)
Government authorities – in cases provided by the legislation of Ukraine

All third parties are obliged to ensure the confidentiality and security of personal data.

10. Security Measures

The Company takes all necessary organizational and technical measures to protect personal data from unauthorized access, destruction, modification, or distribution:

Data encryption during transmission (SSL/TLS)
Restricted access to personal data
Regular data backups
Employee training on data processing rules
Monitoring and control of information system security

11. Changes to the Privacy Policy

The Company reserves the right to amend this Privacy Policy. All changes take effect upon publication on the Website. The date of the latest update is indicated at the beginning of this document.

We recommend reviewing this page periodically to stay informed about the latest updates.

12. Contact Information for Data Inquiries

If you have questions about the processing of your personal data or wish to exercise your rights, please contact us:

LLC “R2 TECH SYSTEMS”

📧 Email: info@m113.com
📞 Phone: +38(073)450-0-113, +38(077)450-0-113
📍 Address: Ukraine, Bila Tserkva, 2 Heroiv Nebesnoi Sotni St.

We undertake to review your request within 30 days from receipt.

13. Consent to Personal Data Processing

By using the Website, placing an order, or otherwise providing your personal data, you confirm that you:

Have read this Privacy Policy
Voluntarily consent to the processing of your personal data under the terms set out in this Policy
Understand your rights and the ways to protect them

Your trust is our priority. We guarantee the responsible and lawful use of your personal data.

LLC “R2 TECH SYSTEMS” – professional supplier of spare parts for M113