Returns and Exchanges

Reasons for Return:

  • Product mismatch with the order
  • Factory defect

Return Period:

14 days from the date of receipt

Return Conditions:

  • Preservation of the product’s original appearance
  • Availability of packaging and documents
  • No signs of use

Return Procedure:

  1. Contact the manager
  2. Fill out the return form
  3. Send the product back

Refund Timeframe:

5–10 business days